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Measuring Culture

Environment – Cultivating an Optimal Work Environment for Collective Performance

Problem Statement

In many organizations, the culture and working environment may not fully support collective performance and employee engagement. This can be due to a lack of psychological safety, ineffective interactions, negative attitudes, or poorly communicated decisions. These challenges can hinder employee satisfaction and the organization’s overall success.

Question Answered

How can an organization cultivate an optimal work environment that enhances psychological safety, promotes effective interactions, fosters positive attitudes, and communicates decisions effectively to boost collective performance and employee engagement?

Outline

Part 1: Understanding the Influence of Decision-Making on Work Environment
This session will discuss how decisions shape the organization’s culture, indicating valued behaviors and determining how work is done. We’ll explore the concept of a self-sustaining set of behaviors and attitudes that define an organization’s culture.

Part 2: Fostering Psychological Safety
Understand the importance of psychological safety as the foundation for effective team interactions and performance. Discuss various facets of psychological safety like acceptance, accountability, and open communication, and evaluate your organization’s level of psychological safety.

Part 3: Encouraging Effective Interactions
Learn about the role of interactions in shaping the culture of the organization. Explore how positive and valued behaviors can enhance teamwork and contribute to the organization’s overall brand. Understand the impact of trust and accountability on team interactions.

Part 4: Assessing Attitudes and the Sense of Community
In this session, we will examine how the work environment influences employee attitudes and their sense of community. Discuss factors that contribute to growth and development, and how a culture of contribution can improve overall organizational health.

Part 5: The Impact of Sentiment in the Work Environment
Discover the influence of underlying sentiment in the work environment. Examine how positive or negative sentiment can impact the capacity of people to work together effectively and contribute to the organization’s success.

Part 6: Drawing Insights and Planning for Action
Reflect on the perspectives of employees regarding your organization’s working environment. Consider the culture, interactions, and attitudes present and how they contribute to or hinder the community of contribution. Draw insights from this reflection to understand the overall health of your organization’s culture. Based on these insights, identify areas of improvement and plan for action.

Ah-Ha Moment

The role of interactions between people in shaping the organization’s culture. And how positive and valued behaviors can improve teamwork and contribute to the organization’s overall brand. Additionally, the course brings about an “a-ha” moment regarding the influence of the work environment on employee attitudes and the sense of community. Participants explore factors that contribute to growth and development of people, and the significance of seeing a future for people on retention. Lastly, participants have an “a-ha” moment regarding the impact of sentiment in the work environment, what is the feeling behind the numbers. They may recognize how positive or negative sentiment can affect the capacity of people to work together effectively and contribute to the organization’s success.

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